Ensure all perspectives have been investigated and a solution has been identified before ensuring professional feedback is delivered to the customer in a timely manner, Day to day management of 3PL team, responsible for setting and delegating individual KPI's and activities to ensure targets are met. Guide the recruiter to the conclusion that you are the best candidate for the logistic manager job. As a customer service manager, you can expect to make a median wage of $32,890 per year, or $15.81 per hour, according to the BLS. Customer Service / Logistics 07/2017 to Current Express Employment Professional Green Bay, WI Eliminated outdated records by sending the records to be scanned. Karen Brown Dayjob Limited The Big Peg 120 Vyse Street Birmingham B18 6NF England T: 0044 121 638 0026 E: info@dayjob.com. You know what that means? Create a Resume in Minutes with Professional Resume Templates, Bachelor’s Degree in Mechanical Engineering. Generate and implement strategies for an efficient distribution network, processes and ensuring the … To help guide your own resume efforts, check out our sample resume below for a logistics professional making the transition from military to civilian work, and download the sample resume for a logistics professional in Word. Process returns and OSI’s (Operational Service Issues) in SAP and prepare credits for customers. Download Logistics / Customer Service Resume Sample as Image file, Customer Service Representative Resume Sample, Customer Service Representatives Resume Sample, Customer Service Team Leader Resume Sample, Associate, Customer Service Resume Sample, Customer Service Administrator Resume Sample, Call Center Customer Service Rep Resume Sample, Healthcare Customer Service Resume Sample, Understand market trends and developments, using them to improve service level and costs, Maintaining warehouse performance to the optimum level, Act as the main point of contact with the 3rd party logistics provider, Strong analytical competences and structured way of working, Participating in productivity and improvement projects, Lead, motivate, communicate with, develop, appraise and performance manage staff, Develop the effective system, monitor and report on supply chain costs, Regular tendering of the services; selection, setup and operational management of the local co-packing (embellishment) activities, Measuring, reporting and acting on relevant KPIs and acting on key costs drivers, Lead, organize, and drive execution within the customer service team and logistics, Lead weekly team meetings and strategy sessions, Track, analyze, report on, and optimize customer service metrics, Coordinate internally to improve Key Performance Indicator. Representative Manager Logistics resume experience can include: Analytical skills combined with an inquisitive nature, strong learning agility, and a proactive hands-on approach Excellent people management, communication, training and motivation skills ) , Harmonizing the transportation concept between all parties involved (PO, Site, Head-office, client, forwarder, etc. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. 3 years), Excellent communications and presentation skills (written and oral), Follow the Customs clearance process for Albania & Kosovo, Make good receipt in SAP for Albanian FG’s, Create sales order in SAP for Albanian FG’s, Follow shipping plan with Supply Chain, DHL and EM, Approve and manage EAN codes with NPI team, brand team and EM, Follow the Banderols Management for Albania and Kosovo markets (forecast, ordering as per production plan, reconciliation, banderols declaration for each import, banderol’s guarantee), Provide information on production plan and imports plan to both markets, Preparation of Demand Forecast, Volume performance files for the Demand Planning Meeting, Provide input on volumes and sales target, Prepare cash forecast and follow up the payments for Kosovo market, Ensure monthly upload of production and volume forecast in SAP system, Standardization, health and other tests – Ministry of Agricultures, Responsible to maintain the official communication with Custom Authorities, Responsible to maintain the documentation for the Bonded/Fiscal Warehouse in Albania, Act as the single point of contact for all Tools Supply Chain requirements, Accountable for the availability (Fill Rate), e.g. Download Logistic Manager Resume Sample as Image file, Manages all aspects of customer service & logistic activities for a regional or multi-country operation. - Select from thousands of pre-written bullet points. Develop budgeting of transport cost. ), Must hold active Top Secret/SCI security clearance with polygraph, Bachelor’s Degree in business, management related field or equivalency, Demonstrated ability to be adaptable and flexible to changing requirements, At least 10 years of demonstrated and relevant work experience including, At least 1 year of experience making travel arrangements for domestic and foreign travel in an IC environment, Proven experience managing medical and visa requirements, Proven experience supporting OCONUS travel including safety procedures, At least five (5) years of experience with service delivery to primary Intelligence Community activities, Overseas experience with substantive knowledge of various intelligence/information gathering operations, Develop and implement methods measuring the status and quality of the customer order process as well as regularly monitor and analyze all customer feedback, complaints and service delivery standards for the department. Degree in Supply chain / Manufacturing / Logistics, Widely trusted, direct, truthful and credible by showing consistency between words and actions. When writing your resume, be sure to reference the job description and highlight any skills, awards and certifications that match with the requirements. Apply to Customer Service Manager, Customer Service Supervisor, Logistics Manager and more! Results-driven, self-motivated and resourceful logistics manager looking forward to a making a significant contribution in a company that offers a genuine opportunity for progression. Strong collaboration needed with OTC MBS Team, Manage Demand Planning Team in the Market capturing all the Market Intelligence and analytics to be passed to the Demand Planners and develop and Demand Plan which will be consolidated at the Category Level, Part of the Market Leadership Team supporting all Market initiatives to create a stronger, and sustainable Route to Market, Close collaboration with SCR, Global and Regional leaders to ensure the correct implementation of Transformational projects, Functional Work Experience (Warehousing and Transportation, Customer Service, and Demand and Supply Planning, IBP), Full Operational knowledge of tools or other Advanced Planning Systems, Transportation Management Systems, WMS, Safety Programs, CRM, VMI, Experience in driving global multi country Logistic, Customer Service and Planning Teams, Ensuring capacity, quality, service and cost efficiency of the freight out operations, Establish and test new strategies to improve efficiency in logistics and the customer service experience, Minimum of 5 years’ experience managing a similar sized customer service team, Knowledge in the software development field and basic experience with accounting are both a significant plus, Experience of developing and implementing customer services procedure, policies and standards, Excellent understanding of warehousing operations and proven experience in optimization of delivery pattern, Able to lead and manage multi-disciplined staff, Good computer and system skills; experience with different IS systems, Drive integration of the supply chain by aligning product sourcing, logistics operations, customer service, using defined methods and applications, Drive smooth co-operation with Marketing, Finance, Sales and Manufacturing in order to deliver the business goals and high level of customer service, Develop, recommend and implement local strategies and plans for supply chain development to meet current and future business and customers’ needs, as well as the cost and productivity targets. View All Logistics Resumes Independently execute logistical activities that support the execution of both local- and regional supply chain and provide recommendations to support improved or cost-beneficial freight movements, Update and monitor transportation expenses (e.g. with purchasing, production and supply chain partners, Full ownership of the production/material schedule and driving improvements in the capacity planning and lead time management, balancing the requirements of customer orders, raw material availability and factory capability, Materials planning for both short and long term demands within SAP, in order to meet demand requirements, within inventory targets and operating efficiency constraints, Ensure any constraints/risks impacting product supply is identified, escalated in a timely manner to all stakeholders, and contingency plans formulated, Supporting projects for any product discontinuation, NPD and redesign, ensuring update of master data for Warehouse management, in the most effective way in order to minimise write off exposure, Responsible for reviewing safety stock and Minimum Order Quantities (MOQ’s) in line with relevant stakeholders, Critical role with team to act as “capability centre” for SAP conformance on the site ensuring SAP process adherence and WIP controls are in place and working effectively, Leading the stores team to ensure efficient materials inventory management and dispursion around the site, Involvement in the establishment, maintenance and performance of the Kronos labour management tool, Managing the relationship with our temporary labour agency to ensure effective two way communication that delivers to targets and key performance levels are met, Responsible for reviewing labour manning levels in line with relevant stakeholders, Management of operations admin support team, College degree (e.g. In charge of Direct Store Distribution Operations through the Caps and X truck Network, Ensure Best in Class Service to our Customers thru a strong Customer Service Organization and a mature Customer Collaboration process in place. And make sure the cost is controlled in budget, Continuous improvement efforts by lean management and value stream design, Work and design of strategic logistics projects in close alignment with Global logistics, Manage respective department heads by objectives and clear leadership, Manages and contributes to definition of improvement projects and commitments requiring an extensive understanding of customer service & logistic practices and procedures for a medium-size team of customer service & logistic representatives and/or supervisors, Using specialized knowledge and extensive experience, provides guidance and feedback to help team identify areas of improvement and cost management deficiencies in order to create efficient customer service & logistic techniques and tools/systems, Evaluates internal/external benchmark reports and activities across a BU or multiple product lines, and develops an organizational roadmap to accommodate it, Develops and designs customer account plans, CUSTOMER & CLIENT INTERACTION / BUSINESS PARTNERSHIP, Manages communication with customers regarding order status, sales forecast, invoices, contract balances and other pertinent information needed to complete the sale, Manages relationships with supply chain planning, plant operations, finance, procurement/strategic sourcing, transportation & logistics and sales departments to fulfill more complex orders, resolve any scheduling challenges, and sustain key supply chain model inputs, Collaborates with peers in other BUs and/or externally (i.e. These may result from shortages / mispicks, damaged freight, production failures, price discrepancies, etc. Logistics Manager resume 1 [2 page version] Logistics Manager cover letter 1. Resume.io offers review services that will have your resume in tip-top condition. 21 Customer Service Logistics Manager jobs available on Indeed.com. Logistics Resume Format. Ensure documents meet government requirements and Cargill accounting standards, Propose distribution-, transportation- and logistical solutions on outbound movement of finished product, from origin to destination. Budget indirect costs related to logistics area. Logistics Manager CV Example 10. Customer service representative resume pdf; Automotive service advisor resume cover letter; Provinciaal Antwerpen; Service console salesforce resume; Provinciaal Oost-Vlaanderen; Resume for working in social services; Provinciaal West-Vlaanderen; Rolstoelbasketbal; G-basketbal; NBA; BNT; Internationaal; Instatjes; Jeugd. Manager Customer Supply Chain Resume Examples & Samples. Posted on: 2007-09-24. Communicate booking request with factory and freight forwarders. Customs, Ministries, port authorities, etc. Like a forklift reaching high into the racks to bring down a tricky pallet, you need to hook them just right. The role will identify risks within the supply chain, presenting and leading solutions, contingency planning and communication to the wider business e.g. There are plenty of opportunities to land a Logistics job position, but it won’t just be handed to you. Knowledge of a second European language will be considered a plus, Leads a broad range of complex logistic processes, such as local delivery, import/export operations, Identifies opportunities for process improvement and leads/develops recommendations and provides insight for management, Partners with global business units and supply bases to generate and deliver demand signals, Leads cross-functional regional and LSP teams to maintain and enhance the current business processes, Communicates requirements and guidelines to the LSP, Mentors junior-level in plants and establishes guidelines for the mentorship programs, Leads and manages a Regulatory Trade Compliance program, Typically 10 years of experience in a Logistic function, Broker's license and/or +5years of experience in a customs/global trade function, Very strong understanding of HP's overall supply chain strategy, Thorough knowledge of delivery modeling and analysis, Excellent understanding in developing and managing a trade compliance program, University Degree with minimum 4 year experiences across Operations, Has a good knowledge on planning & control process, Has a good understanding on Sales & Operations Planning (S&OP), Has a good understanding on the manufacturing process, Has a good understanding on purchasing process, Has a good knowledge on inventory management, Understand the cost to serve and customer services, Able to use common software in Computer such as Ms Word, Ms Excel, Ms Access, etc, Has a good knowledge on basic logic and basic mathematic, At least 7 years' relevant working experience, Good knowledge of inland transportation process, Frequent in English, both reading and writing, Good communicate skills, co-work with other department of internal company and the outside such as 3PL. This is one of the hundreds of Customer Service Manager resumes available on our site for free. Customer Service & Logistic Manager Resume Examples & Samples CUSTOMER SERVICE & LOGISTIC OPERATIONS Manages and contributes to definition of improvement projects and commitments requiring an extensive understanding of customer service & logistic practices and procedures for a medium-size team of customer service & logistic representatives and/or supervisors For example: forecasting customer orders, incidents, service level agreements, Liaising with relevant authorities / offices e.g. invoices and insurance), follow up and coordinate activities to secure optimal scheduling and effective distribution. To be the successful job candidate in any field, it helps to have a comprehensive resume. This is a real resume for a Customer Service Manager in Chicago, Illinois with experience working for such companies as Roadshark Logistics, Slipstream Expedited Services, Cit Rail. It gives employers and hiring managers a concise statement as to what your resume is about, with your job goals, work experience, achievements, and background. right product and quantity at the right place at the right time, Accountable for driving the regional demand planning processes, Accountable for regional statistical forecast and drive the forecast process, Chair monthly regional Sales & Operational meeting for all product lines and validating the regional demand, Accountable for all aspects of order management once the customer order has been created, Accountable for logistic spend and manageting internal or external logistic providers, Accountable for the inventory planning process for region and inventory levels, Manage inventory parameter settings in in-market warehouses, local warehouses & consignments for all product lines in cooperation with the Global Planners, Manage inventory replenishments to in-market warehouses , local warehouses & consignments, Manage returns from market area in cooperation with Global Planners, Accountable for operational performance, e.g. Including strong governance and control management of change projects and supply chain development in close cooperation with customers, Own the Integrated Business Planning process for the Nordic area, developing demand planning and forecasting to best in class, Lead the team and career development across Nordics CS&L, support this across all Nordic functions and for Northern European CS&L. This is a real resume for a Logistics and Customer Service Manager in Conyngham, Pennsylvania with experience working for such companies as Mid Atlantic Xpress, Inc, Karchner Team Logistics. Your resume should be one of the last and strongest pieces on this job journey. Hi! Negotiation and contracting processes with conveyers. - Select from thousands of pre-written bullet points. Check out our offerings! Logistics Coordinator/freight Forwarder Manage and monitor day-to-day aspects of bookings, shipping, tracking, tracing and billing for both import and export ocean shipments to meet customer needs. Another Customer Service Manager resume .  , Obtaining all necessary permits for transportation , Realize potential for improvement, e.g. Managers control the flow of incoming materials and outgoing products to ensure customers receive products on time. Getting quality resume help, you can be sure that the employer will be fully satisfied with the information received. Abides and upholds all laws and regulatory requirements, Proven experience within a logistics/operations management role, Deep understanding of ERP & Warehouse Management systems – SAP a plus, Experience of identifying key areas that increase value for the customer and a framework to provide a differentiated competitive advantage, Project / Program management experience in a multifunctional environment, Define TIP for the department every year, perform weekly follow-ups and reviews every six months, Define KPI and COTS for the individuals, setting up targets and frequently revisions, Develop competences of the people in the department, Comply with HR processes as of PMP, PRP, IDP, Calibration, etc, Control expenses under the defined budget and follow up results on monthly bases, Drive the group and focus activities towards implementation on LCI tools, Responsible for the reception of direct materials coming from internal and external suppliers, Comply with internal and external regulations or certifications as of FSC, ISO, OHSAS, etc, Manage the internal warehouses and external if needed, Maintain accuracy of the inventory performing cycle counts, Supply materials to production with no impact in schedule adherence, on time in full, lost time, etc, Responsible for shipping to the distribution center and maintain communication with them, Shipments to LEGO sites and other companies out of LEGO, Responsible for the reception of all indirect materials and its internal distribution, 10 % Strategy: Support in the development of short- and long term strategies/plans for the local supply chain. ACADEMIC QUALIFICATIONS. Use data to conduct analysis and provide assistance and recommendations to controller- and accounting personnel regarding cost development, capacity utilization, payments of funds to carriers, etc, Use customer- and vendor information data to determine opportunities for improved alignment between customer service and operations, and improved service to customers, Accountability Category #2: SHIPMENT EXECUTION (COMPLIANCE & PROCESS), Manages changes and solve difficult problems by independently making decisions on how best to manage carrier and customer relationships to optimize risks, costs, time, etc, Bachelor/Masters degree or commensurate experience, 4-6 years relevant experience within logistics, Strong communication skills; written and verbal, Strong collaboration skills and demonstrated ability to problem solve complex problems in partnership with others, Understanding of the whole supply chain; customer service, production processes, warehousing and distribution, Deep understanding of the various cost drivers within the supply chain, Be able to combine strategic thinking and operational functionality, High degree of maturity in decision making process, Creativity to identify and develop win-win solutions as to build and maintain sustainable business relationships between commercial and operations areas, Must be able to combine operational responsibilities with strategical thinking, Maintain a good working relations with carriers, shipowner and crew, Must be willing to visit factories and sail with the distribution vessels, Minimum three (3) years purchasing/meeting planning/hotel sales and/or catering experience, Travel industry and destination knowledge, Ability to think outside the box and tap into creative solutions for client needs, Provide excellent service to Philips customers and internal Sales and Service colleagues, Implement US logistics blueprint in line with PDPS quality management system, Ensure quality and compliance requirements are met, Liaison with US service & sales team / Philips Health Tech (Customer Fulfillment Center) and headquarters in Best, NL, Report on and communicate to appropriate parties on US logistics (KPIs), Recommend and support changes in procedures to improve the operational efficiency of the unit, Ensure the department meets all transportation laws, Ensure the department’s cost-efficient operation by implementing and selecting the most cost-efficient carrier, negotiate on shipping rates, as appropriate, etc, Diploma( D3 ) atau SMU dengan pengalaman dibidangnya minimal 6 tahun, Memiliki jiwa kepemimpinan & mampu memberi pengaruh, Menguasai seluruh rangkaian proses kegiatan operasional dan administrasi, Memiliki semangat & etos kerja yang tinggi serta inisiatif & kreatifitas yang tinggi, Mampu berkomunikasi dan berinteraksi dengan karyawan lain dengan baik, Sanggup mematuhi segala peraturan yang ada di perusahaan, Coordinates and is responsible for all care activities take place in the two storage space, Responsible for ensuring adequate human resources allocation in the company's activity for the two storage spaces: internal and external selection, training, evaluation, motivation and working conditions appropriate for the staff, Responsible for defining, implementing and tracking application in flow physics in observance of goods and the warehouses of manufacturing space in line with SAP and management of systems consistent with the Integrated Power Management SYSTEM MHS lines, Responsible for the accuracy of inventories and records information from the integrated system running streams Materials (including Physical movements between warehouses materials and subcontractors of various activities - sorting, rework, packaging, etc. The customer service manager sample resume can be adapted to highlight your own personal work experience. Logistics Manager cover letter 2. Ongoing consider the possibility to reduce logistics cost. Fill Rate, Air Freight Ratio, Inventory Development (DII & OSMI ratio), Delivery Performance, Accountable for maintaining the Tools Network Design in the region, Buying of tools from external suppliers and supplier management, Manage and develop team of forecasting and inventory planners, 8-10 years of experience in Contract Logistics, Very good knowledge of the Automotive Sector, Very good knowledge of English language. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This is one of the hundreds of Logistics and Customer Service Manager resumes available on our site for free. Strong written & verbal communication skills, Ability to adapt and respond in a dynamic, fast paced collaborative team and operational support environment, Capable of working independently, multi-tasking and receiving direction from several sources, Troubleshoot and be proactive in process improvement, Experience and knowledge of ERP/MRP systems (preferably MFG Pro), Experience in a Materials or SCM Leadership role (min. Bachelor with examina), Ideally experience in Supply Chain Management or Logistic, preferred in a manufacturing company, Experience in project management and project planning, Knowledge in the area of Lean Production/Management, Analyses Material flow, Fluency in written and spoken English and German, Team player with a high degree of self-motivation and the ability to motivate others, Experience and confidence on the international stage; ability to work in international teams, Results and customer-oriented working method; active involvement, strategic thinking, 35% Develop, Deploy & Improve Supply Chain Planning and Logistic Capabilities, Additional education in Transportation, Supply Chain or Operations / related field or equivalent experience, Minimum 7+ years planning & logistic management in production companies (TOP 10 in Russia), Experience across multiple supply chain competencies: logistics (trucks and railroad), warehouse management, FEA, demand planning, production planning, supply planning and customer Service, Demonstrated ability to connect functional execution to business strategy, Good communication skills both written and verbal, Collaborative approach to problem solving, Demonstrated capability to successfully partner with peers and senior business leaders, Self-motivated, results oriented with focus on continuous improvement, Preferable knowledge in quality management systems, operations excellence, process improvement, six sigma; managing multiple projects, B.
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