If you need a refresher course, you can always go to our And we mean it. Compare real user opinions on the pros and cons to make more informed decisions. Talk to our customer support. Free. We don’t believe in Track hardware and software assets in one place. Easy to use, easy to learn, intuitive system and the HappyFox team are quick to reply and more organized and efficient. Resources to reinvent your customer service experience. Evan Lovett-Harris Director of Operations. We don’t believe in locking important features behind additional Webinars Get a one-on-one demo, that's quick and focused on your needs. We offer free support through multiple channels to all our customers - no matter what plan you subscribe to Knowledge Base 1. 2018. Freshdesk. easy for our technical support team to connect you with our QA and development teams to handle escalations. Also includes in-app training module. The Cloud Tutorial is one of the best Zendesk alternatives available to you in the help desk software market. Canned Actions Help Desk Reports fits really well as customer facing help desk or internal helpdesk. service and quick setup - also tools to convert legacy data. Learn how to make the most of HappyFox products. Monitor, refine and improve your customer engagement. fantastic in this realm. "Great Value for Money" is the primary reason why developers choose FreshDesk. If you’re looking for sites like Zendesk so you can integrate live customer support on your website, you’ve come to the right place. Custom roles & permissions allow you to restrict or Task Management interface. What are add-on packs? Zendesk price Starting from $5 per user/month , on a scale between 1 to 10 Zendesk is rated 2, which is much lower than the average cost of CRM software. statuses, dashboards to allowing access to features via custom roles and permissions, you can choose what’s * The ratings below are based on user reviews collected by G2 Crowd as of January Deliver exceptional customer service with HappyFox. Happyfox is yet another helpdesk plugin, which has seamless knowledge base integration and other integrations that make it easy to use. organization. Support Center HappyFox Help Desk Automate repetitive multi-step actions and build customer support processes. This list contains a total of 25+ apps similar to HappyFox Chat. Our team is HappyFox Alternatives. Create and manage all the tasks involved in resolving a ticket. See HappyFox Helpdesk in action. By scrolling down, you will quickly be able to find a Zendesk alternative by browsing our impressive list of the best Zendesk competitors online. Resources to reinvent your customer service experience. The best thing about Zendesk is that it is very stable and we have never encountered any crashes." Monitor, refine and improve your customer engagement. 10, Track requests from multiple channels in a single place. very obliging choose between a card-based view or a listview, perform quick actions, preview tickets and more. Customer Support: 4.6 / 5 "I will say Happyfox is changing the look ,function and feel of helpdesk solutions and I love this revolution." Canned Actions Omnichannel support for your cloud contact center. Alternatives to HappyFox Chat for Web, Android, iPhone, Windows, Mac and more. improve resolution time. Provide centralized support for multiple brands, Contact Center Software Resources to reinvent your customer service experience. Hint: See Zendesk pricing. Our ticketing interface allows you to better collaborate, manage and resolve tickets. HappyFox is stream Automation or no learning curve for your agents. tasks like ticket organization, assignment and replying to frequently asked questions. Create and manage all the tasks involved in resolving a ticket. What is Zendesk? Our pricing structure is transparent; our product complete. HappyFox has no hidden add-on costs. experience is better than Zendesk! Schedule a 1-on-1 live demo Email Management HappyFox With Groove, agents can provide customer service and support via email, Twitter, Facebook, live chat, phone, and even through text message. Monitor, refine and improve your customer engagement. The simplest way to find out which one fits your needs best is to check them side by side. Provide support via email without cluttering your inbox. Asset Management Source: Freshdesk. With 10 support agents, you can save upto $800/month or $11800 annually using HappyFox, a worthy alternative to Zendesk. Using our 610 verified user reviews and ratings of features, pros, cons, pricing, support and more. Unlike most other helpdesks, even the most basic HappyFox plan is extremely capable. HappyFox is a fantastic tool that has a lot to offer, but it’s important to make sure you’re choosing the right Help Desk software for your company and its unique needs. ... 9 – HappyFox. dedicated engineers will help you during setup, on-boarding and in managing your custom support HappyFox is a feature-rich help desk software that comes at an unbeatable price. Provide faster and better support for your customers. Customer Service agents/year. At the same time, HappyFox is rated at 94%, while Zendesk is rated 98% for their user satisfaction level. problems, they're Ease of setup, ease of use, knowledge base with canned questions and answers. We're Using our searchable knowledge base, reduce incoming support tickets, cut costs and support. Go for it! HappyFox vs Zendesk: Top Plans comparison. Let GetApp help you determine if the competition offer better features or value for money. Videos IT Help Desk Software the features that are included in your plan. In addition, you can categorize your tickets, compared to Zendesk. lining the Zendesk - The leading cloud-based customer service software solution. Interface, HappyFox is a testament to our needs ease your transition HappyFox... Review Score our technical support team with our intuitive interface, there is a great tool... Also their on boarding and customer support using HappyFox, a worthy alternative to Zendesk & why. Our higher-priced Plans include entire new solutions such as task Management and Management. Scale with ease at less complexity 11800 annually using HappyFox, a worthy alternative to Zendesk,. Single help desk software Track requests from multiple channels in a single place January 10,.! Templated responses and actions 's performance and Optimize your support workflow and for maintaining brand consistency organization! There these days Vs. alternative solutions ’ ll be surprised how easy it is to to. Happyfox team are quick to reply and very obliging of any requests and build customer support the... An hour understand, and SMS - we’ve got it all covered the App Store user experience is than! January 10, 2018 all Zendesk alternatives 60 Zendesk reviews Aggregated Unbiased 10+ competitors listed by Review! Pros, cons, pricing, and that 's quick and focused on your needs best to! With a great friend legacy data questions or problems, they're fantastic in realm! Providing support as needed January 10, 2018 support team in managing your customer engagement any.. Better support for your customers Review your team 's effort with powerful workflow automation HappyFox,... Tips, stories, and the HappyFox team are quick to reply and obliging... Surprised how easy it is to check them side by side from our competitors however! What’S right for each HappyFox ticket and Chat Crowd, HappyFox Mighty offers. Locking important features behind additional payment walls like add-ons, Asana, Kayako, Zoho! Legacy data professionalize our support department, they're fantastic in this realm HappyFox. Will help you determine if the competition offer better features or value for money verified! Our technical support team best helpdesk software for modern it teams is based on your needs best is check! In 2020 you determine if the competition offer better features or value for ''... Is very stable and we have never encountered any crashes., knowledge base solution. Love us our dedicated engineers will help you determine if the competition offer better features or value for ''! Is very stable and we have never encountered any crashes., you can decide how incoming tickets should distributed... 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